Privacy Policy
At Poco Mico, we understand the importance of privacy and are committed to safeguarding your personal information. Our mission is to ensure that your trust and confidence in us remain paramount. This Privacy Policy outlines how we collect, store, and utilise the information you provide through our website to deliver the best possible experience for you and your family.
Applicability and Amendments:
This Privacy Policy applies to all users ("Users") of our website. We may amend this policy from time to time to reflect changes in law or our practices. Your continued use of our website constitutes acceptance of any updates to this policy.
Collection and Usage of Information:
We collect two types of information: Personal Information and Non-Personal Information.
Minors: The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.
Personal Information: When you interact with our website, such as creating an account or making a purchase, we may collect personal details like your name, address, and contact information. This information helps us provide tailored services and process your orders efficiently.
Non-Personal Information: We also gather non-personal data, such as your browsing history and device information, to improve our website's functionality and user experience. This data helps us analyse trends, troubleshoot technical issues, and enhance our services.
Cookies: A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
Financial Information:
For transactions conducted on our website, we may collect financial information, such as credit card details, through secure third-party payment gateways. This information is solely used for billing and payment processing and is not stored by us.
Permissions:
We may request access to certain features on your device, such as your photo gallery or camera, to facilitate content uploads. Your explicit consent is required for accessing these features, and we do not utilise any information without your permission.
Communication Preferences:
We may use your email address to respond to inquiries, provide updates, or send marketing communications. You can opt out of receiving such communications at any time by following the instructions provided in our emails or contacting us directly.
Purposes of Information Collection:
We collect and process your information for various purposes, including:
- Personalising your website experience
- Responding to inquiries and fulfilling requests
- Sending relevant product information and offers
- Conducting internal analysis and improving our services
- Complying with legal obligations
Data Storage and Security:
Your information may be stored on servers located outside your country of residence. We employ industry-standard security measures to protect your personal and financial data from unauthorised access or disclosure.
Third-Party Links and Advertisements:
Our website may contain links to third-party websites and advertisements. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of third parties before engaging with their services.
Opting Out and Accessing Information:
You have the right to access, update, or correct your personal information at any time. To do so, please log in to your account or contact our Grievance Officer. You can update or correct your Personal Information by login into the Platform, sending us an email at contact@pocomico.com, or both.
Consent and Withdrawal:
By using our website and providing your information, you consent to its collection, storage, and usage as outlined in this policy. You may withdraw your consent at any time by contacting us.
